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FAQ

1. Is TimbeX® a wood composite?

Yes, but it is manufactured using a completely different technique compared to most composite products on the market.

2. What are the biggest advantages of TimbeX® Deck compared to other composites?

TimbeX® Deck offers superior anti-scratch performance, stain resistance, anti-slip properties, and an exceptionally natural wood-like appearance.

3. Are TimbeX® Deck colors consistent?

TimbeX® Deck is designed to mimic the beauty of real timber, meaning slight color variations will occur, enhancing its natural and authentic look.

4. Can I customize the colors?

Yes, custom colors are available. However, a minimum order quantity (MOQ) is required for customization. Please contact our product consultant for details.

5. What kind of screws should I use for TimbeX® Deck?

We provide all necessary screws and accessories, so you don’t need to worry about sourcing them separately.

7. What kind of maintenance does TimbeX® Deck require?

TimbeX® Deck is completely maintenance-free. Most stains can be easily cleaned with mild soap and water.

8. What is the warranty for TimbeX® Deck?

We offer a 25-year warranty. You can find the warranty details on our DOWNLOAD page.